Our team conducted a user experience audit of Amara’s shopping service, highlighting key journey improvements to lift the customer experience and drive conversion.
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Amara has a great reputation for customer service. Our training programme helped take this to the next level with the introduction of new customer-centric ways of thinking.
Helping a global insurance brokerage deliver a new global placement platform for its staff and business partners around the world.
Improving the reach of a US-based top 10 asset management firm with a world-class fund reporting solution.
Helping a leading European investment bank transform how Institutional clients and sales staff access online services.
Creating a compelling communications platform for the International Council on Mining and Metals.
Helping a leading UK insurer to become more responsive to customers, while unlocking the creative problem-solving abilities of its staff.
Designing a sales trader workflow solution that delivers pre- and post-trade transparency for negotiations, pricing and execution, supporting regulatory compliance.
Delivering strategy and designs to drive account creation, increase engagement and grow the customer base for Fing
Helping an InsurTech start-up create a painless, self-service experience for motor insurance claims.
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